1. This Terms of Service agreement ("Agreement") governs your use of The Reverse Lookup service ("Service") provided by The Reverse Lookup ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you may not use the Service.

1.1. Eligibility: In order to use The Reverse Lookup Service, you must create an account. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement. If you do not meet these eligibility requirements, you may not create an account or use our services.

1.2 Account Information: When creating your account, you agree to provide accurate and complete information. You understand that you are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You are also responsible for any activity that occurs under your account. If you become aware of any unauthorized use of your account, you must notify us immediately.

1.3. Email and Phone Validation: To validate your account, you may be required to provide a valid email address or phone number. We may send a verification link or code to the provided email address or phone number, which you must use to complete the account registration process. Failure to provide a valid email address or phone number may result in the inability to access certain features or services.

1.4. Agreement to Terms of Service and Privacy Policy By creating an account with The Reverse Lookup Service, you acknowledge that you have read, understood, and agree to be bound by our Terms of Service and Privacy Policy. If you do not agree to these terms, you should refrain from creating an account and using our website, app, and any other products or services.
Please note that if you do not agree with our Terms of Service or Privacy Policy, you may not be able to access or use certain features or services provided by The Reverse Lookup Service.

2. Use of the Service

2.1. Service: The Reverse Lookup Service offers a feature that provides users with the ability to conduct reverse phone number lookups and access information related to incoming calls. The service allows users to identify callers, retrieve caller information, and obtain additional details associated with the phone number, such as the caller's name, address, and email address. By utilizing the service, users gain valuable insights into the identity of unknown callers and can make informed decisions regarding incoming calls.
It is important to note that The Reverse Lookup Service operates based on publicly available data sources and information. While the service strives to provide accurate and up-to-date information, the accuracy, completeness, or reliability of the information obtained through the service may vary. Users should exercise caution when relying on the provided data and are encouraged to independently verify any information obtained.
By using The Reverse Lookup Service, you acknowledge and understand that the service provides access to publicly available information associated with incoming calls. You agree that The Reverse Lookup, its officers, directors, employees, and agents shall not be held liable for any inaccuracies, errors, or omissions in the information provided through the service.
Please review the full Terms of Use for more information regarding the use of the service, limitations of liability, and other important provisions.

2.2. Permitted Use: The Service is intended for personal and lawful use only. You agree to use the Service in compliance with all applicable laws, regulations, and this Agreement. You may not use the Service for any illegal, fraudulent, or unauthorized purposes.
The Reverse Lookup Service is not a consumer reporting agency, and the information provided through our services is not intended to be used as a factor in establishing a person's eligibility for credit, employment, housing, insurance, or any other purpose covered by the Fair Credit Reporting Act (FCRA).
We do not provide private investigator services or consumer reports, as those terms are defined under the FCRA. The information we provide is obtained from publicly available sources and other third-party databases. While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the data we obtain.
It is important to note that the information we provide should not be used to make decisions about an individual's eligibility for employment, housing, credit, insurance, or any other purpose that requires FCRA compliance. If you require information for such purposes, we recommend using the services of a consumer reporting agency that is FCRA compliant.
We strongly encourage our users to use the information obtained from The Reverse LookUp Service responsibly and in compliance with all applicable laws and regulations, including the FCRA. It is your responsibility to ensure that your use of the information complies with all relevant legal requirements.
Please be aware that misuse of the information obtained from our services, including using it to take adverse actions against individuals, may result in legal consequences. We reserve the right to terminate user access and report any misuse to the appropriate authorities.
If you have any questions or concerns about the application of FCRA or how it relates to our services, we recommend consulting with an attorney or legal advisor who specializes in FCRA compliance.

2.3. Prohibited Activities: You agree not to engage in any of the following activities:

• a. Violating any laws, regulations, or third-party rights;
• b. Interfering with or disrupting the Service or its servers;
• c. Accessing or attempting to access the accounts or personal information of others;
• d. Collecting or harvesting any information from the Service;
• e. Impersonating any person or entity;
• f. Uploading or transmitting any viruses, malware, or harmful code;
• g. Engaging in any activity that could compromise the security or integrity of the Service.

2.4. Compliance with Regulations: You are responsible for ensuring your compliance with all applicable laws, regulations, and industry standards when using the Service, including but not limited to privacy laws, data protection laws, and laws related to the use of personal information. The Reverse Lookup disclaims any liability for your failure to comply with such laws.

3. Fees and Subscription Plans

3.1. The Reverse Lookup Service ("Service") offers different subscription plans, which may include trial periods and other paid options. The specific details of each subscription plan, including the features and duration, will be provided to you at the time of registration or purchase.

3.2. By subscribing to the Service, you acknowledge and agree to pay the applicable fees for the selected subscription plan. The fees and payment terms will be clearly specified during the registration or purchase process.

3.3. Unlimited Reports: The subscription to The Reverse Lookup Service includes unlimited access to reports during the active subscription period. Users with an active subscription can perform an unlimited number of searches and view the corresponding reports for the desired lookups. The subscription grants users continuous access to the service and its features, subject to compliance with the terms and conditions outlined in this agreement.

3.4. Enhanced Reports and One-off Payments: The Reverse Lookup Service offers additional enhanced reports as an upsell to users. These enhanced reports provide additional details and in-depth information beyond the standard reports included in the subscription. Users have the option to purchase these enhanced reports as one-off payments, separate from their subscription. The pricing and availability of enhanced reports may vary and will be clearly presented to users prior to making any payment.

4. Payment Terms

4.1. Payment Authorization: By providing your payment information and subscribing to the Service, you authorize The Reverse Lookup to charge the designated payment method for the subscription fees and any applicable taxes or additional charges.

4.2. Subscription Fees: The subscription fees are payable in advance and are non-refundable, unless otherwise stated in this Agreement or required by applicable law. The fees may be subject to change, and any changes will be communicated to you in advance.

4.3. Automatic Renewal: Unless you cancel your subscription before the end of the current billing cycle, your subscription will automatically renew for the same duration as the original subscription term. The renewal will be charged at the then-current subscription fee unless otherwise notified.

4.4. Payment Methods: The Reverse Lookup accepts various payment methods, including credit cards, debit cards, and other forms of electronic payment. You are responsible for providing accurate and up-to-date payment information.

4.5. Billing Information: You agree to maintain accurate billing information in your account profile. If your payment method fails or becomes invalid, you may be unable to access the Service until the payment issue is resolved.

5. Trial Period

5.1. The Reverse Lookup may offer a trial period for new subscribers. The duration and conditions of the trial period will be clearly stated during the registration process.

5.2. If you choose to start a trial of the Service, you will be required to provide your payment information.

5.3. Trials are limited to one per person or household. The Reverse Lookup reserves the right to revoke or modify trial offers at any time without prior notice.

5.4. The Reverse Lookup offers a trial period for new users at a charge of $0.99 for a duration of 3 days. During this trial period, users will have access to all features and functionalities of the Service. By subscribing to the trial, you agree to the terms and conditions of the trial and understand that it is a charged trial period.

6. Cancellation and Refunds

6.1. Cancellation Policy: You have the right to cancel your subscription at any time by following the cancellation instructions provided in your account settings or by contacting customer support. Cancellation requests should be made before the next billing cycle to avoid further charges.

6.2. No Refunds: Except where required by applicable law, subscription fees are non-refundable, including in cases of early cancellation or unused portions of the subscription term.

7. Taxes and Additional Charges

7.1. Taxes: The subscription fees may be subject to applicable taxes, such as sales tax, value-added tax, or goods and services tax. The Reverse Lookup will collect and remit such taxes as required by law.

7.2. Additional Charges: Depending on your subscription plan and usage, additional charges may apply for certain features, premium services, or data usage. These charges will be clearly communicated to you before you incur them.

8. Account Termination for Non-payment

8.1. The Reverse Lookup reserves the right to suspend or terminate your account and access to the Service in cases of non-payment, violation of this Agreement, or fraudulent activity.

8.2. Upon account termination, you may lose access to all data, information, and features associated with your account. The Reverse Lookup is not responsible for any loss of data resulting from account termination.

9. Changes to Fees and Subscription Plans

9.1. The Reverse Lookup may modify the subscription fees or subscription plans at any time, provided that any changes will be communicated to you in advance. If you do not agree to the modified fees or plans, you may cancel your subscription before the changes take effect.

9.2. We may, at our sole discretion, reduce the Subscription Fees at any time. Such reduction shall take effect from the date that notice of the change is communicated to you (either by email to the email address registered to your account or via a notification directed to you in the “Member Zone” on the site).

9.3. By continuing to use the Service after the fee or plan modifications, you accept and agree to the updated terms.

10. Disputes and Chargebacks

10.1. Dispute Resolution regarding charges: If you have any questions or concerns regarding billing or fees, please contact The Reverse Lookup's customer support. We will make reasonable efforts to address and resolve your concerns in a timely manner.

10.2. Chargebacks: In cases of fraudulent or unauthorized charges, you should contact your payment provider or bank to initiate a chargeback. However, chargebacks initiated without valid reason may result in the suspension or termination of your account.

11. Intellectual Property Rights

11.1. Ownership: The Service, including all intellectual property rights, is owned by The Reverse Lookup. You acknowledge that the Service is protected by copyright, trademark, and other laws. You agree not to copy, modify, distribute, or create derivative works of the Service without our prior written consent.

11.2. Feedback: If you provide any suggestions, feedback, or ideas regarding the Service ("Feedback"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback throughout the world in any media.

12. Privacy

12.1. Data Collection and Use: We collect and use personal information in accordance with our Privacy Policy. By using the Service, you consent to the collection and use of your personal information as described in the Privacy Policy.

12.2. Data Security: We take reasonable measures to protect the security of your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

13. Termination

13.1. Termination by You: You may terminate your use of the Service at any time by discontinuing its use.

13.2. Termination by Us: We reserve the right to terminate or suspend the Service, or your access to the Service, at any time and for any reason, without prior notice.